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How To Better Engage Your Employees and Get Better Results


Envision coaching a football team—and that on a successful day, maybe 12 out of 45 players are 100% committed to winning the game. While the other players show up, suit up, and sit on the bench most of the time. Without putting fourth effort, they collect their paychecks, and go home. Realistically speaking, with a team like that, how many games are you likely to win? Now, let’s translate that analogy into the business environment. Managers often face the impasse of keeping their employees engaged at the workplace. While not everyone agrees with the precise terminology of the term “employee engagement”, the truth is that an engaged employee is one who is fully involved and enthusiastic with his/her job and the organization as well.  In other words, an engaged employee is proud of what they do every day. So what does it take to effectively engage employees? Serial entrepreneur and New York Times bestselling author, Kruse, says it boils down to three things: Employees want growth, recognition and trust.

  1. Growth: Employees want to exposed to new material and be challenged. Meeting with each employee every six months and having a conversation about his performance or career path can aid in engaging the employee. Also, asking questions like “Do you feel our company is offering you opportunities to grow and develop? Kruse mentions that discussing their short-term and long-term goals as well as identifying their knowledge and skills will set them up for future growth and success.
  2. Recognition: Who doesn’t like to feel appreciated and valued at the workplace? Publicize their contributions in newsletters or team meetings. Asking questions like “How do you think we can do a better job of recognizing great performance?” or “Do you feel that your ideas count here?” When an employee is important because it lets them know that their work is appreciated and valued. Not only does it give them a sense of ownership in their workplace but also improves morale.
  3. Trust: Always act with the highest ethical standards. Making sure that your organization’s plans for the future are clear and concise is crucial because your goal is for your employees to trust your business plans.

By concentrating on these three topics, companies can expect to see positive results not only in their organization, but in the lives of their employees, too. “So when you take steps to improve engagement and profitability, you’ll also be taking steps to improve the health and happiness of your employees”, said Kruse.

Opportunities for employee training


Are you maximizing your opportunities for employee training, and the opportunity to get reimbursed?  The state of Florida provides ample funding to make employee training possible!

-Three million dollars are available from the State of Florida to reimburse for-profits 50% of up to $100,000 of training, coaching and consulting costs.


-The fiscal year begins July 1, so this is the perfect time to apply. The forms are available at


-The IWT application (Incumbent Worker Training for skills upgrades) is simple and easy to complete. Any for-profit firm in FL can apply for funding. Funds will run out quickly, so time is of the essence.  You may want to consider all the other training your employees need at the same time, as you can only apply once in a 12-18 mo. period.

The Truth About Sales


Truth is that everyone possesses different qualities, hobbies and interests. In Sales, for instance, we often encounter different types of personalities and in order to understand them, we must dig deeper into the customers mind. Writer at Selling Power Magazine, Rod Nichols, states that “people operate primarily in four different personalities: Analytical, Driver, Amiable and Expressive”. Learning how to effectively work with all four personality types, one can conceivably close 99-100 percent of your sales.

Wouldn’t it be great to establish a warm relationship with your customer that will eventually lead to a boost in Sales?buysell

Let’s take a look at each personality type and how we can go about their personality when trying to close a sale.

Analytical personalities tend to be thinkers, quiet and introverts. They appreciate detailed facts, seek to reach the bottom of things and seem to work best independently. “Mathematicians and philosophers tend to belong to this type of personality”. Given the fact that they are not much of a risk taker, Sales Representatives should be cautious when offering products outside of the norm.

On the other hand, a Driver likes to derive straight to an answer. They always feel limited with their time and always seem to be busy. Immediate results and the need for power are vital to an individual with a driver personality. You can come across this personality type in individuals like Henry Ford I and Charles Lindbergh. With this type of controlling and hostile personality, selling becomes a bit more difficult. In order to cope around this individuals’ obstinacy, one must focus on ‘scarcity’. Drivers are used to winning, therefore, if they are shown what they stand to lose, the sale might be moved to action.

Amiable individuals enjoy building relationships and sometimes need a push from others when making a decision. Allowing them to include others in decisions, helping them make a decision and reassuring them regularly are definitely ways of dealing with this type of personality. Given the fact that they are passive, try to allow plenty of time for a conversation without the need of rushing.

The expressive groups are known as the dreamers. You can quickly identify this personality by their creativity. They like to plan ahead and make quick decisions. If you confront this type of personality when selling, present to them the “big picture”. They can be emotional—perhaps recognize them as being important. By showing them testimonials and some sort of proof, you can reassure them of the decision they have made.

All in all, “recognizing personality types and being capable of working with them at their level will make selling more fun, help you reach your sales goals, and have a very positive impact on your income”.

5 Simple and Effective Leadership Tips for Introverts


Introverts are often misunderstood. And not all leaders should be brash, loud, and charismatic. The world also needs leaders who show poise; exhibit great listening skills; analyze complex situations before making a decision; and exude calm in times of conflict. As all introverts know, extroversion is an ideal that’s celebrated and revered in our society. It starts at a young age, too.

Here are 5 tips any introvert can use to become a better leader.

1. Listen first, talk second.

This is something that comes naturally to introverts, and it’s an oft-underutilized skill in the business world. One key to being viewed as a respected leader is to actively listen to your friends/clients/followers and then provide guidance and answers. According to Susan Cain, “There’s zero correlation between being the best talker and having the best ideas.


2. Step up during times of crisis.

Crises, both at home and at work, are a part of life. It’s how you respond to these moments of adversity that matter. So step up and be the “voice of reason” when bad stuff happens. Where others might see a crisis, introverted leaders see an opportunity.


3. Get out of your comfort zone.

As an introvert, you are likely more comfortable working alone than with people. You may not like to speak in front of groups. But the reality is, these are things that all great leaders need to do sometimes. So force yourself to participate in “small talk” once in a while, even if you think it’s useless. Take a public speaking class. Volunteer to take the lead on a new project at work that you may not know much about. Work on getting a little better at the things you’re not particularly great at each week.


4. Get into your comfort zone.

Introverts spend a lot of time in their own heads. And we need this time. It’s how we recharge, reflect, and come up with great ideas. So set time aside every single day. Even if it’s 15 minutes. Find somewhere quiet to sit down and just breathe. Let the thoughts flow through your head like clouds. And when you’re done, jot down any new ideas that came to mind, which leads to our next tip.

5. Write it down.

Introverts tend to be better at writing than speaking. That’s why you should put your ideas down on paper before you speak about them. And here’s a tip for making your key points “stick”, whether it’s during a business meeting or after speaking at a conference: leave them with something. Create a simple 1- or 2-page document summing up your salient points, answering anticipated questions and objections, and offering to answer any additional questions.

So you’ll probably notice a trend with most of these leadership tips. Most of them come naturally to introverts. So utilize your strengths. Acknowledge, accept and improve upon your weaknesses.


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